Dear valued customer,
Thank you for choosing Kajjoun Lights for your lighting needs. We are committed to providing you with a seamless and enjoyable shopping experience, including a hassle-free shipping process.
Transit Time:
Our standard shipping transit time is between 4 to 8 business days from the date your order is shipped. Please note that this time frame may vary based on the delivery location and any unforeseen circumstances.
Order Cut-Off Time:
We understand that timely delivery is important to you, which is why we have a strict order cut-off time. Orders placed before 1 pm on business days (Monday through Friday, excluding holidays) are eligible for same-day processing and will be shipped within 1 to 4 business days.
Please note that orders placed after 1 pm or on weekends and holidays will be processed on the following business day.
Free Shipping:
We offer free shipping on all orders within the USA, UK, and Europe. For the rest of the world, a flat rate of 73 USD will be applied to each order. Please note that any additional customs or import duties are the responsibility of the customer.
Shipping Method:
To ensure reliable and speedy delivery, we use trusted shipping carriers such as DHL Express or UPS for all our shipments. Once your order is shipped, we will provide you with a tracking number so that you can monitor your shipment’s progress.
Shipping Restrictions:
At this time, we only ship within the United States, United Kingdom, Europe, and select countries worldwide. We do not ship to P.O. Boxes, APO/FPO addresses.
Returns:
Please refer to our return policy for information on returning any products.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team for further assistance.
Thank you for choosing Kajjoun Lights.
Sincerely,
Kajjoun Lights Shipping Team