FAQs

– Where are you Based? Based in Morocco – Amazing friendly service from a family business base in Marrakech We also have headquarters in the United States

– How do you hang a Moroccan lamp from the ceiling? – Most of the Pendant lamps can be used as a normal electric pendant lampshade. They are hung from the ceiling either by putting a hook next to your existing ceiling rose or using a rose/ceiling plate with an integral hook.

– Can I change my order? – You can adjust your order anytime before we ship which is typically no later than early the next 3 days. contact us page or email us via info@kajjounlights.com

– How soon can I have my order? – Normally delivery takes a 5 to 12 work days.

– What delivery companies do we use? – Normally DHL & FedEx and occasionally Moroccan Post

– Do we offer free delivery? – YES , We offer Free shipping on all orders (for USA – UK – Europe) and 73 USD for rest of the world.

– How can I check my order status? – You will receive a mail once shipped providing you the tracking number information.

– Do you ship internationally? – Yes. We regularly ship to all corners of the world. Any custom duties imposed by custom authorities in your country will be your responsibility.

– Are you the cheapest? We aim to have the best prices you will find online

– Do we offer discount codes? – Yes, about time to time we offer discount codes for our clients
– Can I get a better price for multiple items or a large order? – YES

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