FAQs
– Where are you Based? Based in Morocco – Amazing friendly service from a family business base in Marrakech We also have headquarters in the United States
– How do you hang a Moroccan lamp from the ceiling? – Most of the Pendant lamps can be used as a normal electric pendant lampshade. They are hung from the ceiling either by putting a hook next to your existing ceiling rose or using a rose/ceiling plate with an integral hook.
– Can I change my order? – You can adjust your order anytime before we ship which is typically no later than early the next 3 days. contact us page or email us via info@kajjounlights.com
– How soon can I have my order? – Normally delivery takes a 5 to 12 work days.
– What delivery companies do we use? – Normally DHL & FedEx and occasionally Moroccan Post
– Do we offer free delivery? – YES , We offer Free shipping on all orders (for USA – UK – Europe) and 73 USD for rest of the world.
– How can I check my order status? – You will receive a mail once shipped providing you the tracking number information.
– Do you ship internationally? – Yes. We regularly ship to all corners of the world. Any custom duties imposed by custom authorities in your country will be your responsibility.
– Are you the cheapest? We aim to have the best prices you will find online
– Can I get a better price for multiple items or a large order? – YES